S E R V I C E P R O S

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FAQs

Water damage can occur due to various reasons, including natural disasters like floods and storms, plumbing issues such as burst pipes or leaks, appliance malfunctionsroof leaks, and poor drainage. It’s essential to identify the source quickly to prevent further damage.

Signs of water damage include unusual odorsdiscoloration on walls or ceilings, peeling paintwarped floorsmold growth, and water stains. If you notice any of these signs, it’s crucial to address the issue promptly.

Immediately stop the source of water if possible, and then contact a professional water damage restoration service. Remove any valuables or furniture from the affected area to prevent further damage. Avoid using electrical appliances in the vicinity of the water.

Professionals follow a systematic approach that includes inspectionwater extractiondrying and dehumidificationcleaning and sanitizing, and finally, restoration and repairs. This process ensures that your property is returned to its pre-damage condition.

The duration of the restoration process can vary depending on the extent of the damage, the size of the affected area, and the type of water involved. 

Water damage is categorized based on the source and level of contamination:

  • Category 1: Clean water from sanitary sources, such as pipes or rainwater.
  • Category 2: Grey water with some contaminants, like dishwasher or washing machine overflow.
  • Category 3: Black water, highly contaminated and can cause illness, from sources like sewage or floodwaters. Understanding these categories helps professionals assess the risk level and determine the appropriate restoration process.

Coverage depends on your insurance policy and the cause of the water damage. Generally, insurance policies cover sudden and accidental damage but may not cover gradual damage or maintenance issues. It’s best to consult with your insurance provider for specific details.

At Service Pros, we understand the urgency and severity of water-related damages. That’s why we stand ready to assist you with top-tier water damage restoration, cleanup, and repair services. In times of emergency, don’t hesitate to reach out. Our skilled experts are available 24/7.

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